I have a great story to share with you about how one company used twitter to make me (personally) very happy.. and when your customers are happy they twitter about you, and blog about you, and tell all their friends. Isn't that what you want?
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great story, great use of twitter.. and beautiful flowers - i know where to go next time I need them
Posted by: B. Garret. | March 11, 2009 at 10:21 AM
Thanks for the kind words on Sunflowerguy.com. We love sending California Sunshine!
Posted by: SunflowerGuy | March 11, 2009 at 12:03 PM
Great story Aileen, my wife, like you, loves sunflowers and as a result of your tweets, I made a purchase that same day. The customer service was amazing, they called me to make sure that the bouquet was delivered undamaged and see if she enjoyed the box (which is pretty unique itself). Great example of a great product backed by outstanding service.
Oh, by the way, the flowers are still super fresh a week later.
Posted by: Brian Bille | March 11, 2009 at 01:03 PM